Corporate Social Responsibility





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ONLINE COURSE














Avoid human rights risks in your supply chain.
Welcome to this online course offered by the European Institute for Crime Prevention and Control (HEUNI). The course has been developed by specialists at HEUNI to help you learn about, address, and mitigate human rights risks in your company or organisation.
Online Course
Preventing labour exploitation: navigating local supply chains
Welcome to this online courseoffered by the European Institute for Crime Prevention and Control (HEUNI). The course has been developed by specialists at HEUNI to help you learn about, address, and mitigate human rights risks in your company or organisation.
About this course
About us: HEUNI is the European regional institute in the United Nations Criminal Justice and Crime Prevention Programme Network. HEUNI functions under the auspices of the Finnish Ministry of Justice as an independent research and policy-making institute. HEUNI's vision is to identify evidence-based criminal justice and crime prevention practices in Europe, and share these within Europe and beyond, in order to advance more effective, rational and humane criminal justice systems.

Target audience: Everyone is welcome to take this course, and we especially recommend it if:
- You are an employer, recruiter, or head of staff
- Your company manages long supply chains or has external partners and employees
- Your company hires employees on flexible or temporary contracts
- Your company hires employees from outside your country, or migrant workers within your country

Learning outcomes: By the end of this course, you will
- Understand the meanings and nuances behind labour exploitation, labour trafficking and corporate social responsibility
- Have a wide understanding of why and how labour exploitation and trafficking happen
- Have the tools to better identify labour exploitation and trafficking in your own organisation
- Have access to a range of publications and resources to further support your work on this topic

Structure of the course: This course is divided into three sections. There are two short quizzes for your self-assessment. Use the navigation panel in the top-right corner to discover the different sections.

      Definitions
      Labour exploitation
      A set of abusive working conditions which can include poor terms of employment, long working hours, underpayment, poor or unsafe working conditions, little possibility for the employee to leave or change their situation
      Forced labour
      Work that people are forced to do under threat of punishment. Depending on the country, forced labour can be a separate crime or it can be criminalised as a form of exploitation under the national human trafficking legislation
      Labour trafficking
      Exploitation of a person for economic gain. If there are certain criteria in place, a labour trafficking case can become a human trafficking case. These conditions include: restriction of the worker's freedom, use of force, threats, debt bondage, misleading, false promises, and psychological pressure or violence
      There are nuances and overlaps between these concepts. For instance, many forms of labour exploitation can escalate to become cases of labour trafficking. All victims' experiences are different, and cases are handled in different ways depending on the national legal system.

      Specific at-risk sectors in Europe for labour exploitation and trafficking include construction, agriculture, food processing, garments and textiles, domestic work, catering, tourism and entertainment.

      Businesses and companies should uphold certain levels of sustainability and workers' rights. Corporate social responsibility (CSR) refers to the practice of creating environmentally sustainable supply chains, maintaining the welfare and rights of workers, improving the surrounding community, investing responsibly, amongst many other actions.
      Labour exploitation in the media
      Exploitation and trafficking are often investigated by journalists. The following news articles represent only a fraction of the exploitation cases that have become public, as most exploitation stays hidden.
      "The costs of being associated with exploitation can be high - loss of clients and customers and long-term effects on reputation" - Anni Lietonen, Researcher at HEUNI
      Labour exploitation and trafficking are not isolated or meaningless events. They can happen in any country, in any part of the supply chain. These malpractices are first and foremost detrminetal to victims, and they can also deeply harm companies. Investors, partners, consumers, and the media all respond poorly to companies which engage in human rights violations.

      With increased mobility of workers and increasingly complex supply chains, there is a growing need to ensure that all involved parties know their rights and obligations. This can prevent the exploitation of workers and the risks of businesses becoming involved in such scenarios. Proactive businesses can mitigate such risks by engaging in risk management, inspections, and monitoring of working conditions.
      Quiz
      Three people surrounding a light bulb. They are wearing yellow, purple, and green clothes. There is a small rocket in the background.
      4 multiple choice questions for your self-evaluation.
      Take the quiz
      What industries in Europe have the highest instances of labour exploitation and trafficking?
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      Choose the correct statement.
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      Under what conditions can a labour trafficking case become a human trafficking case? Select all that apply.
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      What is the role of businesses in labour trafficking and exploitation?
      Labour exploitation and trafficking can happen in any part of the supply chain and in any country. Europe is not immune to these malpractices, in fact they are quite common throughout the continent.
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      Please review the course materials above.
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      A graph that shows 'Forced labour' in a red circle in the middle. On the right side of the circle is the text 'Demand' and on the left side, 'Supply'. The demand text opens up to four small circles. They hold the text: Concentrated corporate power and ownership; outsourcing; irresponsible sourcing practices; and governance gaps. The Supply text opens up to four circles with the following text inside: Poverty; identity and discrimination: limited labour protection; and restrictive mobility regime.
      Who is the victim?
      The ways that labour exploitation, and especially human trafficking, are portrayed in the media and popular culture tend to follow a specific pattern. When it comes to trafficking, the trope of young women as victims of sexual trafficking is common. Imagery of shackles or taped mouths are also common, but they obscure the realities of trafficking and exploitation and can do harm to how survivors are understood and listened to. In reality, most trafficking situations look different from this.

      There can be multiple and complex reasons why someone becomes vulnerable to exploitation and trafficking. Structural reasons include global inequalities and imbalances in the global labour market. Socioeconomic reasons include poverty, the lack of opportunities, the normalisation of migrating for work, and the 'acceptance' that migrant workers can make do with worse labour conditions. Family-related reasons include pressures to send money home, poor financial situation of one's family, illnesses, or being out of work. Personal reasons include immigration status, language abilities, one's own physical and mental state, previous experiences with poor treatment or trafficking. This does not paint a complete picture behind each victim, but illuminates the multiple intersecting layers that can make someone vulnerable.
      A graph titled 'Vulnerability factors'. It shows a circle on the left side with four layers inside a circle, each one has a distinct colour. On the right side is a list of four elements, the colours of each textual element correspond to a layer of the circle. The outermost element is orange, this is the outer layer of the circle. The orange text reads 'Structural factors'. Underneath this, the description reads 'Global inequalities, a dual labour market'. The second layer of the circle is dark blue, and the dark blue text reads 'Socioeconomic factors'. The description reads 'Poverty, lack of opportunities, the normalisation of migrating for work reasons, worse working conditions for migrants.' The third layer is green, and the corresponding text is 'Family-related factors'. The description reads 'Sending money home, financial insecurity at home, disabilities, unemployment, etc.'. The final layer is the core of the circle, in light blue. The corresponding text reads 'Personal factors' and the description is 'Migrant status, language skills (or lack of language skill), emotional and physical state, previous experiences of exploitation or trafficking, etc'.
      It is important to acknowledge the complexity of how someone might end up in a situation of exploitation. Even though a victim may agree to certain conditions, they might do so because they have a lack of better options.

      Additionally, in the Finnish context, the concepts 'dependent status' an 'insecure state' are used to refer to a victim's position of vulnerability. A dependent status can include being a tenant, being in debt, residing in an institution, or not having access to one's travel documents. An insecure state can include young age, homelessness, substance dependency, or immigration status.
      A graph that is entitled 'Root causes behind exploitation'. On the left side is a list of five elements. From top to bottom, they read 'Vulnerable workers: Structural, socioeconomic, family-related, and personal factors; Lack of resources, and the lack of oversight of these resources; Legal subcontracting chains, which nonetheless obscure the working conditions of employees; Inadequate measures taken by consumers and buyers; Pursuit of financial gain: The consumer saves money and the perpetrator gains money'. There is a blue arrow which starts from these text boxes and leads to another text box, inside of which there are three elements: labour exploitation, forced labour, and human trafficking.
      Labour exploitation schemes
      There are multiple ways that an employer can use legal structures to hide malpractices. Sometimes this happens accidentally, but in other cases it was planned. Labour exploitation often goes undetected when it is obscured behind these legal structures. These schemes include bogus self-employment, posted work schemes, cascade sub-contracting. Although these may begin as legitimate business structures, once there is misleading, deception, or manipulation involved, these schemes can escalate to exploitation. Find out what these schemes are below.
      What these schemes have in common is their aim at cutting labour costs while imposing the burden of tax payments and social contributions on workers.

      Watch the video below for more detailed information on the modus operandi of labour exploitation, presented by HEUNI's Senior Programme Officer, Anniina Jokinen.
      5 toolkits made for you
      HEUNI has developed five toolkits for you to use to safeguard ethical practices in all parts of your business. Access the full Navigating through your supply chain publication here (opens in a new tab)
      Risk assessment tool
      Take the first step of due diligence and pinpoint the areas where the risks of exploitation are the highest. Includes an easy-to-use checklist for mapping ideas.
      Access here (opens in new tab)
      Strategy tool
      Define a clear company strategy on the prevention of exploitation and trafficking, and include it in internal guidelines and corporate policies. Includes nine recommendations for value-driven action.
      Access here (opens in new tab)
      Screening tool
      Get to know your partners, seek to verify that they act responsibly and are not engaged in abusive or criminal practices. Includes a list of questions for discussions with potential business partners.
      Access here (opens in new tab)
      Contract tool
      Include permanent clauses in the contracts with subcontractors and other partners that are intended to clarify the obligations and requirements of the contractual partners. Includes four steps for putting policies in writing.
      Access here (opens in new tab)
      Workplace assessment tool
      Monitor contractors' and subcontractors' operation through conducting inspections of working conditions on jobsites. Includes guidance for planning and conducting assessment along with a list of questions for discussions with migrant workers to uncover the risk factors that make workers vulnerable for exploitation and trafficking.
      Access here (opens in new tab)
      Get in touch with us!
      We are here to help you improve and strengthen your supply chain. These tools work best when they are tailored for your business. Specialists at HEUNI are here to work with you, unpack the risks of your business, and find ways forward.
      Find our contact details at the bottom of this course.
      Quiz
      Two people are looking up at a lightbulb which has wings. They are wearing purple and yellow clothes. The background is white. There are small mechanic wheels scattered around the image.
      4 multiple choice questions for your self-evaluation.
      Take the quiz
      According to the UN Trafficking Protocol, what is needed to classify human trafficking as a crime?
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      Select the definition of cascade subcontracting
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      Select all the factors which increase someone's vulnerability as an employee.
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      A labour scheme is...
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      Please review the course materials above.
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      Please review the course materials above.
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      Good work! Please review the course materials above.
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      Good work!
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      Excellent work!
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      Assess your company's risk
      The following six questions have been developed by researchers at HEUNI. This self-evaluation will help assess whether your company is at risk of labour exploitation and trafficking.
      Take the quiz
      Does your company use temporary and/or seasonal labour?
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      Does your company have migrant workers/ temporary staff employed under temporary contracts and hired by national or international temporary staffing agencies?
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      Are there job functions which are outsourced and carried out by migrant workers or temporary staff who are not immediately visible or noticeable because the work is carried out at night or in remote places where there is less oversight?
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      Is there sometimes confusion about the identity of workers who are employed, for example, on job sites that have complex subcontracting arrangements?
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      Does your company lack an internal or external grievance mechanism or a system for processing complaints that would allow all workers to bring issues to the attention of management anonymously?
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      Is your company part of a business sector which has previously been affected by undeclared labour, social dumping, labour exploitation and/or human trafficking according to the media, research, NGO reports or some other sources?
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      Your company is at a low risk of labour exploitation
      Your company has strong measures in place for preventing labour exploitation and trafficking. We recommend you read HEUNI's strategy tool (opens in new tab), which will help you solidify the great measures you already have in place.
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      Your company is at a mild risk of labour exploitation
      Your company has strong measures in place for preventing labour exploitation and trafficking. We recommend you read HEUNI's strategy tool (opens in new tab), which will help you develop and solidify the measures you already have in place.
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      Your company is at risk of labour exploitation
      Your company has some measures in place for combating labour exploitation, but is also lacking in certain areas. Please consider certain changes to improve the business practices of your company. We recommend that you read this publication (opens in new tab) to better understand the possible weak spots that your company has when it comes to exploitation and trafficking.
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      Your company is at high risk of labour exploitation
      Your company has some measures in place for combating labour exploitation, but is also lacking in multiple areas. Please consider certain changes to improve the business practices of your company, and safeguard your employees and your company against the consequences of labour exploitation. We recommend that you read HEUNI's publication (opens in new tab) to better understand the weak spots that your company has when it comes to exploitation and trafficking.
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      Your company is at very high risk of labour exploitation and trafficking
      Based on your answers, your company is at very high risk of labour exploitation and trafficking. Fortunately, there are many available solutions for your company to minimise this risk. We recommend that you begin by reading HEUNI's workplace assessment tool (opens in new tab), which has been specifically developed to support businesses in evaluating their strategies and practices around human rights. You will find more resources at the end of this course to assist you.
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      Your company is at very high risk of labour exploitation and trafficking
      Based on your answers, your company is at very high risk of labour exploitation and trafficking. Fortunately, there are many available solutions for your company to minimise this risk. We recommend that you begin by reading HEUNI's workplace assessment tool (opens in new tab), which has been specifically developed to support businesses in evaluating their strategies and practices around human rights. Experts at HEUNI can also help you to develop strategies for minimising the risks of exploitation, we would be happy to hear from you.You will find more resources at the end of this course to assist you.
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      (add the canva video about sustainability in your supply chain?)
      Discover HEUNI's latest publications
      HEUNI has multiple in-house publications and resources relating to labour exploitation, trafficking, CSR and due diligence. Publications will open in a new tab once clicked on.
      Contact Us
      heuni@om.fi
      Vilhonkatu 4 B 19
      00100 Helsinki
      Finland