Co-creating a Counselling Method for Refugee Women GBV Victims
Project outputs preview
European consortium (SOLWODI Germany, The European Institute for Crime Prevention and Control HEUNI, Consiglio Italiano per i Rifugiati, Greek Council for Refugees, Cyprus G.I.R.A.F.F.A. Gruppo Indagine Resistenza alla Follia Femminile, Suomen Setlementtiliitto ry Finland, Jesuit Refugee Service Croatia and European Network of Migrant Women) had received funding from the EU Commission's REC-fund for a project titled "Co-creating a Counselling Method for Refugee Women GBV Victims". The overall objective of the project was to inform and support refugee women who have been victims of gender based violence and to improve their access to services. The project started in November 2017 and continued until November 2019.
Major project outcomes are now available:
The project involving 6 EU Member states took a victim-centred approach to better understand the problems and needs of refugee women GBV victims. The innovative aspect of the project was to use co-creation to develop a specific counselling method for refugee women, involving both end-users and service providers in the creation process. HEUNI was responsible for developing the methodology for collecting the user insights, analysing the data, as well as feeding the data in to the co-creation process.

The methodology chosen to be used for gathering user-experiences is a new and exciting research methodology; namely using diaries as sources of data. In practice, the counsellors working in the project will record their experiences weekly, and these professional diaries were analysed by HEUNI researchers. The diaries are a log that contain a record of activities and a personal commentary in which the counsellors reflect on their roles and activities in relation to the specific customer. The aim of the diary was also to produce information which was used for mutual learning between the counsellors from different countries.
Our project gathered statistical data
Case entries
Over 1000 entries over 2-years
Background variables
Age, country of origin, illiteracy, number of children
Forms of GBV
Forms of violence encountered
Trends
Trends and patters of violence
But also we collected real life stories of victims of violence and councellors helping them
1
Rich data
Over 600 journals written by 30 counsellors in 6 countries over a period of a year
2
Qualitative data analysis
Coded using over 60 codes in Nvivo
3
Deep insights
Into the experiences of women and why women were not receiving assistance & challenges in assistance
What did it tell us?
The story of B.
"The husband sexually abused and raped this girl repeatedly. Now they have been in Europe expecting their decision for three years already. She feels safe in their room, but otherwise she is scared. She told me that all the time she has the happenings rolling on in her head, she cannot sleep and wakes up in the middle of the night with nightmares. She says she cannot cry, but all the time feels bad and like choking under the weight of this man. Over a year ago she took an overdose with medicine and tried to kill herself. She hasn't been talking about her experience and hasn't shared this information in her asylum process. She is worrying about her mum, how she would react if she found out what has happened, that she couldn't take it."


Refugee women's experiences of violence form a continuum over time and geography. There is a great risk of revictimization for refugee women who arrive to the EU with a history of abuse.

Reporting gender-based violence incidents to the police is not a primary concern of the refugee women. In order to recover and gather courage to report, these women would need asylum, but in order to receive asylum, they need to tell their story of abuse. This dilemma creates a vicious circle for many of the women.
A metaphor of the counselling
process: a path towards
empowerment and integration
is demanding and full of
pitfalls. At a more in-depth level, counsellors describe
counselling as a process of moving from shame, fear and selfblame
to building confidence, empowerment and integration.
So what can we do?
Handbook on counselling asylum seeking and refugee women victims of gender-based violence
Presenting the handbook on counselling asylum seeking and refugee women victims of gender-based violence
(BRIDGE and Childhub webinar)


This webinar was organized as part of the regional project "Building Relationships through Innovative Development of Gender-Based Violence Awareness in Europe - BRIDGE" which has the aim to strengthen the statutory response to gender-based violence (GBV) affecting children and youth on the move in EU countries. More information
Recommendations for policy-makers
HEUNI Report 91 "Unseen Victims - Why Refugee Women Victims of Gender-Based Violence Do Not Receive Assistance in the EU" is an attempt to make these women's voices heard, raise awareness and promote discussion on the topic of violence against women especially in the refugee context. The last chapter of the report summarizes policy recommendations: 1) improving the gender-sensitiveness of the asylum system to tackle the disadvantageous position of women in the process; 2) a more victim-centred criminal justice process to encourage the reporting of crime; 3) improving access to services for victims of GBV irrespective of their residence status.

Project partners
The project was brought to life by partners in 6 EU Member States.
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This project has received funding from the European Union's Rights, Equality and Citizenship Programme (2014-2020) under grant agreement No 776477 — CCM-GBV.